Customer Services Officer
THE LOK SIN TONG BENEVOLENT SOCIETY KOWLOON 九龍樂善堂
- Hong Kong
- Permanent
- Full-time
- Perform general receptionist duties, include handling of public enquiries, complains, appointment booking, member registration and billing
- Responsible for communication and dissemination of information with members
- Update and manage member information in CRM system
- Perform any other duties as assigned
- Diploma or above in any discipline
- At least 2 years of related experience
- Good interpersonal and communication skills
- Independent with good organizational and communication skills
- Available for a 5-day work week, including night shifts until 9 pm on weekdays and weekend shifts
- Strong command of both written and spoken English and Chinese
- Proficiency in PC applications such as Microsoft Word, Excel ,and Teams
- Self-motivated, detail-oriented, responsible, and trustworthy, with strong interpersonal skills
- Effective communication and organizational abilities
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