Customer Services Officer

THE LOK SIN TONG BENEVOLENT SOCIETY KOWLOON 九龍樂善堂

  • Hong Kong
  • Permanent
  • Full-time
  • 2 days ago
  • Apply easily
We are seeking high-caliber candidates to join our Yau Tsim Mong District Health Centre to play a vital part in the successful delivery of our professional services.DescriptionsRef : DHC
  • Perform general receptionist duties, include handling of public enquiries, complains, appointment booking, member registration and billing
  • Responsible for communication and dissemination of information with members
  • Update and manage member information in CRM system
  • Perform any other duties as assigned
Entry Requirements :
  • Diploma or above in any discipline
  • At least 2 years of related experience
  • Good interpersonal and communication skills
  • Independent with good organizational and communication skills
  • Available for a 5-day work week, including night shifts until 9 pm on weekdays and weekend shifts
All candidates of the above post should possess the following abilities :
  • Strong command of both written and spoken English and Chinese
  • Proficiency in PC applications such as Microsoft Word, Excel ,and Teams
  • Self-motivated, detail-oriented, responsible, and trustworthy, with strong interpersonal skills
  • Effective communication and organizational abilities
The fringe benefits include paid annual leave, birthday leave, special caring leave, medical services discount and training sponsorships.

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